Education decision checklist

Identify the decision before choosing the next step.

Ontario preparation guide

1. Name the decision

Write down the exact decision you need explained, reviewed or made. Separate it from the wider history.

2. Identify responsibility

Who made the decision? Who can explain it? Ask which policy or process applies and whether a written decision is available.

3. Organize the record

Make a short timeline. Distinguish what you observed, what someone told you and what remains uncertain. Keep relevant records together.

4. Check the route and timing

Ask about the next review or complaint step and any deadline. An informal conversation or mediation does not automatically extend a formal deadline.

5. Make a clear request

State the practical change or explanation you are seeking, why it matters for the student and what information would help resolve it.

6. Set a review point

Record agreed actions, who is responsible and the next contact date. Check what happened before escalating or starting again.

General preparation information, not legal advice. Keep personal notes secure.

Download education decision checklist (PDF)